Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components with minimal customer and business disruption. Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs). Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, rebuilds) following standard procedures with minimal guidance. Assists and provides guidance to other technicians to complete challenging or complex tasks. Contributes to a positive and effective team environment by sharing information with others, contributing to regular team meetings, asking questions, and staying apprised of the status of others' work. High school diploma, GED, or equivalent and basic knowledge of computer hardware and components AND demonstrated experience supporting IT equipment or related technology. These requirements include, but are not limited to the following specialized security screenings: Extensive experience supporting IT equipment or related technology. Applicable certifications: CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC). Experience with troubleshooting and fixing server hardware and cabling infrastructure.